Approved Tour Guides of Ireland (ATGI), PO box 6156, Waterford is Ireland's officially recognised organisation for highly trained and certified self employed tourist guides
This data protection statement outlines the policy of ATGI concerning personal data.
We have created this data protection statement as the controller of personal data for visitors to this website. This statement aims to inform people dealing with us about the information we collect and process in connection with such interaction.
This statement sets out an explanation of what personal data we process, why we process personal data, with whom personal data is shared and a description of your rights with respect to personal data.
The information we hold and process will be used for management and administrative purposes. We keep it and use it to enable us to run our business, manage our contractual relationship with you effectively, lawfully and appropriately and protect your rights and interests. This includes using your information to enable us to manage contracts, comply with legal obligations, pursue our legitimate interests and protect ourselves in the event of legal proceedings against the company.
The uses we make of each category of your personal data, together with the lawful basis we rely on for those uses are set out in more details below.
Where there is a need to process your data for a purpose other than those set out in the appendix or otherwise outlined to you, we will inform you of this and if required, seek your consent.
You will not be subject to automated decision making or profiling.
Personal data processed
When you browse this website, we collect the following data:
The personal data is stored in Ireland.
When you open a link to a 3rd party website from our website, we may collect the following data:
This helps our marketing team gauge the popularity of material we would refer to.
Log files are kept for a maximum of 6 months.
The transfer of the website content between your browser and our server is secured through TLS 1.2 encryption. You can verify by clicking the padlock on your browser.
We use encryption at rest.
Our servers are located in ISO 27001 accredited data-centres in Ireland.
The information you supply for a tour request will be shared with the relevant guides. For maintenance purposes, it may be accessed by our website hosting provider if required.
Legitimate interest to protect the security of our operations. The data is minimised and the data is held securely.
Personal data processed
We collect
We will retain your personal data to fulfill our contractual obligation with you and to meet our legal requirements (7 years from date of purchase).
The transfer of the website content between your browser and our server is secured through TLS 1.2 encryption. You can verify by clicking the padlock on your browser.
We use encryption at rest.
Our servers are located in ISO 27001 accredited data-centres in Ireland.
Personal data will be used by our staff to handle the purchase. It may be accessed by our CRM application provider on our request to assist a technical issue.
Our accountant will have access to the invoices with your name and address. In case of a Revenue audit, the Revenue may access the invoices with your name and address.
If you pay by debit or credit card, we will pass the order number and the amount to Stripe. Stripe will require your card details to validate the payment. If you do not wish to transfer some data to Stripe, please contact us for payment by bank transfer.
Legal obligation (sales information) and contractual obligation.
You have the following rights under data protection law:
Please note that your ability to exercise these rights may be subject to certain conditions.
All queries concerning the collection of personal data or the use to which such personal data is to be put, should be directed through our contact form www.tourguides.ie/contact/.